Technical control: why the deadlines are likely to lengthen

There are jobs to take in the motor vehicle technical control sector! And not just a little. Until the May 2018 reform, candidates had to justify a CAP (or a BEP in mechanics or bodywork followed by 5 years of experience) to access training for the profession of technical controller. Repairers already in activity were integrated if they provided proof of more than 10 years of experience in the field. But since May 2018, the prerequisites have gone up to level of the professional automotive baccalaureate or the automotive after-sales BTS. This discourages a good number of vocations among young French people, who are no doubt unaware that the engineering degree is required in Germany to exercise the same profession.

Especially since with a sum of 26.685 euros, the average annual salary of the technical inspector is not a dream. It tends to remain below the average for auto repair trades, at 28,657 euros (according to data from the Observatory of the Automotive Services branch which dates back to 2015).

The job of technical controller lacks recognition

To awaken vocations, the networks of centers of technical control centers meet young students in vocational schools. Thus the DEKRA Automotive network, which is

presented as “world leader in technical control” is launching this year the second edition of its DEKRA Summer Campus 2019 intended for baccalaureate holders from the BAC pro and BTS Auto courses in France. Advantage for candidates? A guaranteed remuneration during initial training, participation in driving license training, and an offer of an open-ended contract. To decide the most frightened to leave the family nest, Dekra even organizes a “festive and sporting” integration weekend.

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“This program provides a solution to the recruitment problem encountered in our sector,” says Xavier Diry, General Manager Technical Control France at Dekra. “We are working to promote the profession of controller in order to make it more attractive.” Professionals seek to convince candidates of the usefulness of the profession of controller, includingunpopularity with motorists is inversely proportional to the importance of its role for the safety of road users.

The technical controller makes expertise more than mechanics

All means are good to change mentalities. The SGS Group (Sécuritest, Auto Sécurité ,Check’Autos) has cracked a website at the unequivocal address (controleur-technique.rejoindresgs.fr/) and a promotional film broadcast since February 2019, on his YouTube channel.

To combat the image of the filthy and taciturn technician, this thirty-second clip features a young man with impeccably manicured nails, who does a teaching job when he gives his report to a grateful client. This is to fight against the fear of having to deal with the protests of the failed client who would contest the relevance of the counter-visit.

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The subject is not trivial. When the May 2018 technical control reform was announced, the Chairman of the SGS France Group, Éric Sarfati told Challenges that a number of center managers were reporting the resignation of employees tired of duty. struggling with unhappy customers and readily surly. The fear of seeing these tensions rise due to the increase in the number of vehicles placed in reverse inspection would have prompted a good number of inspectors to return to their primary repair jobs.

The technical controller aims to protect the environment and the safety of motorists

In the idealized world depicted in the SGS Group’s promotional film, the technical inspector is seen as an ally of the consumer, not as his enemy. His profession is valued at the height of that of the traffic cop who makes children cross safely. “The technical controller is not entitled to the error”, Emphasizes Éric Sarfati. “He is liable when he puts a vehicle back into service that has a defect affecting its operating safety.” This sense of responsibility is reinforced by the lengthening of the duration of the examination, which continues to be enriched with new checkpoints as the reforms take place.

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“The technical control sector is recruiting and will recruit heavily for several more years”, explains Fabienne Costa, Training Manager for the Sécuritest and Auto Sécurité networks. “It is a rewarding job, since it is in the general interest because of the issues related to the safety of motorists and the preservation of the environment, and which deserves to be known. It offers real prospects for social development and taking responsibility. ” The SGS Group thus promises progress towards the jobs of center manager and operator.

Shortage of controllers may increase waiting time

“With an installation every 17 km on average, France has enough technical control centers”, underlines Sébastien Danvel, General Manager Auto Security. “The problem is thatthere are not enough controllers. ” This is why a stock exchange was created, to facilitate replacements during holidays. During seasonal peaks in attendance, certain centers may have to manage the wait and refuse customers.

The objective of the SGS Group’s latest campaign is to recruit 200 technical inspectors over the year 2019. A figure which represents more than 6% of the current workforce, which would then rise from 3,600 to 3,800 inspectors. However, these recruitments may not be enough to compensate for the many retirements. The Chairman of SGS France, Éric Sarfati reminds that a single technical controller runs just under 40% of the centers in France. The average turnover is around 180,000 euros, with 8,500 cars checked per year.