This is a historic first for Amazon France. The e-commerce giant has received “Top Employer” certification for all of its activities based in France (website, logistics, cloud service, etc.). And intends to let it know. “We are constantly improving the experience of our employees and our HR processes. This certification represents for us the opportunity to promote these actions”, says Laetitia de Montgolfier, HR Director of Amazon France Logistique.
The “Top employer” label is awarded by the Top Employers Institute, which audits and evaluates on request the internal practices and processes of large groups in terms of quality of life at work, through 100 questions relating to 600 practices on ten major themes ( recruitment, integration, training, qualification, remuneration, corporate culture, etc.). To be certified, companies must not only compile a file but also submit supporting documents. Only organizations achieving a score of 60% in the benchmark can be labeled in fine. Note that, unlike the methodology of other organizations (Great Place to Work, Glassdoor, etc.), employees are not here at any time surveyed or involved in the evaluation of the labeling process. The service is, moreover, not free. “The minimum entry ticket is 17,500 euros per year”, specifies Laurent Modiano, senior account manager at Top Employers Institute. This year, 91 companies were certified in France out of 200 participants (110 of which went to the end of the process), including Alstom, BNP Paribas, Lidl, Heineken France, and therefore for the first time, Amazon. However, it is impossible to know the rank of the logistics giant in this selection. “We do not communicate it to the general public, but from experience, it is rare that a group directly integrates the top 10 during its first participation”, we slip on the side of Top Employers Institute. For comparison, Amazon came in 11th in the Glassdoor ranking.
Restore the employer image
What is the interest for Amazon to engage in this “process” now, when the juggernaut has been pinned down for years for its difficult working conditions in French warehouses and its tense social climate? Amazon, which employs 9,300 people in France